Garden Maintenance Manager 44351

ob Summary:

The Garden Maintenance Manager is responsible for the daily running of garden maintenance of an assigned portfolio of high-end residential and commercial properties, to deliver safe and compliant services to meet contractual specifications on time and on budget.

Knowledge and Experience:

• Proven experience in residential and commercial garden maintenance
   
• Qualifications:

• Academic horticultural qualification, preferably Level 3 or above
   
• Health and safety qualification, e.g. NEBOSH General, or relevant professional qualification
   
• Advance level of irrigation and spraying certificate PA1/PA6

• Up-to-date working knowledge of methods, materials, tools and equipment used in garden maintenance operations
   
• Sound knowledge of standard horticultural practices (planting, pruning, fertilising, etc), growth characteristics and identification of a wide variety of plants
   
• Full clean EU or UK driving licence and experience of driving vans
   
• Physical aptitude to working outdoors in all kinds of weather conditions
   
• Team leading, confidence to provide clear direction and inspire those around you, promptly and efficiently addressing personnel issues and training and development needs  
   
• Resilience, comfortable working in a fast-paced environment whilst maintaining a positive can-do attitude with an ability to motivate others
   
• Relationship building, effective stakeholder management, both internally and external to the organisation
   
• Strong attention to detail
   
• Problem solver, ability to identify and resolve issues with speed
   
• Teamwork demonstrate commitment to teamwork and create value not only for self but for others. Focus on the overall objectives of the team to continuously improve
   
• Results focused, focused on proactively delivering value that will directly lead to achievement of business results
   
• Customer driven, understand the customer needs, constantly strive for improvement to achieve the highest standards of service

Attributes:

• Excellent problem solving and decision-making skills.
• Strong organisational skills.
• High level of ethical conduct, cooperation and team skills.
• Good oral and written communication skills.
• Ability to supervise a small team
• Excellent client service skills.

Main Responsibilities:

• Undertake regular visits to the assigned sites to ensure operations are carried out to the appropriate quality, frequency and timescales 
• Review site reports and address any operational deficiencies promptly and efficiently, communicating all corrective actions back to clients within agreed timescales
• Liaise with clients as required
• Careful monitoring of irrigation systems, including planning and overseeing winter shutdown and spring start up programmes
• Manage staff attendance and plan for seasonal demand variations, leave, sickness and absence to ensure that all contractual obligations are met and maintained
• Monitor the teams to ensure correct compliance with HR, H&S, admin and working practices and procedures
• Work with the Team Leaders to ensure all operatives are fully equipped each day with the necessary tools, equipment and materials to complete required tasks 
• Oversee and carry out general garden maintenance, including but not limited to mowing, pruning, mulching, irrigating, preparing areas ready for planting
• Carry out physically demanding tasks including heavy lifting and carrying, standing, walking, pushing, pulling, kneeling and repetitive motion
• Ensure care for Maintenance equipment
• Ensure vehicles assigned to the Maintenance Teams are kept in good working order
• Assist with fleet management inspections across both operational divisions
• Liaise with HR to address the Maintenance Teams support, training & development needs
• Maintain effective employee, client and public relations
• Any other duties assigned by the Maintenance Operations Manager or Maintenance and Soft Landscape Manager

            Place of Work:                 60% office-based; 40% site-based

             8:00am to 4:30pm (30-minute unpaid lunch break each day) Occasional daily overtime and weekend work may be required

            Holidays:                           20 days annual leave plus Bank Holidays; birthday day off

            Benefits:                            Workplace pension, discretionary bonus, company uniform, company phone, company vehicle, office social events. Our client also offer continuous on the job training and career progression within a structured support network. We actively promote the inclusion of staff.