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Plant Area Manager

Employer
Perrywood Garden Centre and Nurseries
Location
Sudbury, Suffolk
Salary
£30,000 - £35,000
Closing date
30 Jun 2021

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Job Details

Plant Area Manager: Full-time (four week days and one weekend day)

You will deliver a fantastic shopping experience in a safe and secure environment for all our customers. You put the team and our customers at the heart of everything you do; leading, coaching and communicating. You will live and breathe our family business values, putting us at the heart of the local community and sharing our passion for plants.

Key duties

• Take responsibility for all plant areas (indoor, outdoor, bedding), stock holding / nursery areas including plants, maintenance, stock transfers and future development of the site

• Duty Manager e.g. key holder - opening and closing, cash management, customer queries/complaints, liaising with office

• Managing and motivating your team to increase sales and ensure efficiency

• Work closely with buying team to manage stock levels and make key decisions about stock control

• Work closely visual merchandiser and communications team to ensure sales hot spots, themed product areas and displays are eye catching, seasonally relevant and have the right POS

• Management of plant area team including hiring staff, conducting appraisals and performance reviews, and providing or organising training & development

• Ensuring standards for quality, customer service and health and safety are met

• Resolving health and safety, legal and security issues

• Responding to customer complaints and comments

• Organising special promotions, displays and events

• Updating colleagues on business performance, new initiatives and other changes to working conditions

• Touring the plant areas regularly, talking to colleagues and customers and identifying or resolving urgent issues

• Maintaining awareness of market trends in the horticulture and retail industry and understanding forthcoming customer initiatives. Attend relevant events and sales days with plant buyer

• Initiating changes to improve the business

• Dealing with sales, as and when required 

Company

Perrywood is an independent, family-owned garden centre and nursery run by the Bourne Family in Essex. Our vision is to inspire people to get more plants in their lives. Our every day mission is to offer a memorable garden centre experience; delivering wow customer service and giving employees, customers, suppliers and our local community a reason to smile. At Tiptree we have the best plant area in the UK! Sudbury, currently a smaller centre, is growing rapidly and we have big ambitions! 

Find Us
Website:
Telephone
01376570777
Location
Kelvedon Road
Inworth
Tiptree
Essex
CO5 9SX
United Kingdom
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