Contracts Manager - 41695

You will be working closly with the Director of a well know and respected Horticulture company delivery high end service to commercial projects throughout London. You will oversee several contracts and be employed to work to the Contract Specifications in a professional and productive manner, exceeding expectations of customers and manager. 

The sucessful candidate will require a driving license and be comfortable driving a van around Central London. You will need good clear verbal and written English, experience on the tools, proven skills in managing staff; budgets and forward planning work. You must be customer focussed,used to working to deadlines, proactive. 

You will also require a good knowledge of London and IT skills, including word and excel.

Key Objectives

• Effective leadership of team under your control
• Effective communication with your client and customers
• Effective implementation of all Company policies and procedures

General Duties and Responsibilities

• Customer

Customer Care:

• To create a positive impression with our clients customers, understand what is important to them, and work to exceed their expectations, presenting a polite and responsible attitude at all times.

Customer Contact:

• To communicate with customers politely and professionally and accurately report customer comments to managers. To develop a partnership-style working relationship with your clients, which is both non-adversarial and effective.

Company Promotion:

• To understand what services our company can offer, promote the company wherever possible and feed back potential leads from sites, and local press.

Corporate Image:

• To wear the correct corporate clothing and ensure vehicles and machinery are professionally presented and that sites are kept clean and tidy.

Financial

Cost Control:

• To manage resources effectively, working to minimise costs and maximise efficiencies.

Productivity:

• To ensure oyur teams utilise best, most economic and effective work practices.To take responsibility as part of the team for delivering a quality service.To demonstrate initiative by identifying improvements to work practices which may result in increased productivity.

Security:

• To show a rigorous concern for the security of company buildings, vehicles, machinery and materials.