Assistant Technical Account Manager | Fresh Produce

England, Kent
Depending on experience
31 Jul 2019
30 Aug 2019
Charlie Webb
Full Time
Contract Type

We are working with a leading fresh produce supplier into the retail sector and they are looking for a strong customer facing Assistant Technical Account Manager to control quality and to provide due diligence and innovations to customers and to support growers from a quality, technical and innovation point of view. If you are currently working in a similar technical role and are looking for a step up, we want to hear from you.

The Job:
To manage the technical account for customers as required.
Accompany retail customer personnel on grower / packhouse visits.
To be part of the Technical Department and provide support to growers in QA management and product quality compliance.
Undertake pre and in-season packhouse audits to ensure compliance with current standards and requirements for supply to multiple retailers.
Ensure that customer technical requirements are communicated to sites as required.
Ensure compliance of fruit quality standards during the main UK production season to each customer's specification.
Ensure continued QA systems compliance during the main UK production season through regular inspection and audits.
To innovate, drive and help adoption of new ideas.
Assist the grower or office in the event of product problems as appropriate.

Secondary responsibilities:
Liaise with the Sales team providing accurate local information about crop stages and volumes.
Participate in training courses for growers and their staff during the off season in case of absence.
Responsibility passed to the Senior Technical Account Manager or to other Technical Account Managers.
Other ad-hoc duties as required.

Evidence of extensive experience working in a comparable role, preferably within the soft fruit industry.
Strong appreciation of the business needs and resourcefulness in coming up with solutions to their challenges.
Ability to relate to key client personnel in a professional and credible fashion.
Well developed personal and written communication skills, including the ability to communicate with a wide range of employees.
Good interpersonal skills and well developed leadership and management skills.
Ability to delegate effectively and to follow-up as appropriate.
Ability to work as part of a team with colleagues across professional, operational and cultural boundaries.
Proactive approach and prompt responses to all service requests.
Ability to identify needs and issues and recommend suitable and pragmatic courses of action and solutions, adopting a risk aware approach.
Good time management and organisational skills with the ability to handle a number of tasks at once and meeting deadlines as required.

For more information or to apply, send a CV to or call 01780 480530

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