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National Grounds Maintenance Manager

Employer
PHS Greenleaf
Location
South UK
Salary
£40 - £55k depending on experience.
Closing date
4 Oct 2018

Job Details

JOB TITLE:  National Grounds Maintenance Manager

DEPARTMENT:  Greenleaf

REPORTING TO: Managing Director

Effectively manage the landscaping business to ensure it meets or exceeds the targets set. Review working methods, routing and machinery and apply best practice across all regions. Manage the network of sub-contractors and service technicians to ensure customer satisfaction. Strive for continual improvement in performance.

KEY TASKS

 

  1. Produce a business plan for each financial year and deliver the performance set within it. Respond to deviations from the agreed business plan immediately and effectively.
  2. Manage the landscaping cost centres and work with the regional managers, branch managers and service managers to effectively manage the Greenleaf grounds maintenance staff and resources available at each branch.
  3. Take responsibility for delivering machinery awareness training and compliance to H&S across the country. Ensure all staff have completed workbooks, HAV questionnaires etc. to ensure safety of staff.
  4. Monitor the operational performance of the sub-contractors and the branches. Ensure any customer problems are resolved quickly and efficiently and action taken to prevent repetition.
  5. Review the routing and profitability of all existing grounds maintenance work and contribute to pricing for new tender submissions.
  6. Grow the product business pool through improved customer retention and enhancement of existing business.  Provide key account management to specific sites as required.
  7. Initiate recommendations for change to improve the performance of the grounds maintenance operation.  Implement any approved changes effectively.
  8. Produce regular formal reports and presentations on the performance of the landscaping division.
  9. Develop constructive working relationships with other managers in the division to ensure there is an effective exchange of ideas to improve performance throughout the division. Take every opportunity to promote Greenleaf within the PHS group.

HEALTH AND SAFETY RESPONSIBILITIES

  • Ensure sufficient resources are made available to give effect to PHS & H&S policy and procedures relevant to their division.
  • Discipline employees failing to comply with the above requirements.
  • Liaise with H&S department to ensure information relating to new legislation; codes of practice etc. are acted upon.
  • Ensure relevant information is cascaded to the appropriate managers and acted upon.
  • Ensure H&S issues are given equal importance alongside operational and financial considerations.
  • Set a personal example.

 

DECISION MAKING AUTHORITYAND CONTROL

The National Landscaping Manager has authority over all exterior sub-contractors and in addition over any branch staff, if the quality of service provided is compromised. They have authority over all decisions within the agreed business plan and budget.

 

SKILLS AND KNOWLEDGE REQUIRED

  • Motivational and leadership skills.
  • In depth knowledge of company products, services and pricing.
  • In depth understanding of legislation relevant to Greenleaf.
  • High level of commitment and ability to work effectively under pressure.
  • Ability to communicate effectively at all levels, with individuals and groups, both orally and in writing.
  • High level of financial acumen and business understanding.
  • The ability to challenge existing practices and put forward different methods of working to improve the Division.
  • Creative approach to problem solving.

Company

EXPERIENCE

With over 25 years’ experience of providing planting and landscaping services to businesses’ throughout the UK we have the knowledge of providing our services in a variety of sectors including hospitality, retail, FM’s and public sector. Which means you can be sure that phs Greenleaf will provide you with an unrivalled plant service.

We offer a wide variety of services including indoor planting and outdoor planting, artificial and live planting, living walls, grounds maintenance services and Christmas decorations.

With around 8,000 customers across the UK phs Greenleaf ensures each customer is assigned an account manager to coordinate every part of the process from the initial design to the installation.

OUR NURSERIES

phs Greenleaf have three large UK nurseries where we grow an extensive variety of plants and flowers. Our branches are conveniently located throughout the UK so we can service multi sites or just provide a single site service.

OUR SERVICE

We grow, install and maintain all our plants throughout the year. Our highly knowledgeable staff will conduct regular maintenance visits and tend to your plants throughout your contract. We realise that a one-size service doesn’t necessarily fit all types of businesses, which is why we offer different levels of service depending on your requirements and budget.

phs Greenleaf is part of the phs Group leading workplace supplier.

Company info
Website
Telephone
08453459808
Location
PHS Greenleaf
London
Middlesex
W3 8LQ
GB

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