Garden Centre Manager / Retail Operations Manager

Are you an ambitious and inspirational manager with a proven track record in delivering high levels of commercial performance within a large aspirational retail environment? If you are then our client is looking for a candidate just like you to run one of their leading garden centres.

Sited in Essex this traditional garden centre originally started life as a family-run nursery and our client now has ambitious plans to transform this site from its current format, which generates £3m in sales per year, into a purpose built Garden and Living Centre capable of generating £10m+. This new centre is due to be developed during 2017/18 and once completed it will offer customers a truly unique retail experience, showcasing the very best in garden and home living products. With our clients unique store design, product range and exceptional standards in visual merchandising, they will be the destination garden centre for North London.

In line with these developments they now have an exciting opportunity for a strong and inspirational retailer to manage and lead this centre in its current format, through its re-development and onwards.

Can you offer their customers a truly unique retail experience in an aspirational environment where they can enjoy engaging with and buying fantastic products and receive exceptional customer service?
Are you a dynamic and retail focused Centre Manager who can lead and develop a dedicated team?

You will have a fantastic opportunity to take full advantage of the redevelopment to ensure the team and the Centre reaches its maximum potential. They empower all of their Centre Managers to manage their centres as though they were your own businesses whilst enjoying full support from Head Office.

As Centre Manager you will be responsible for all aspects of the centre including:
Driving sales and maximising profit in order to consistently meet your KPIs.
You will deliver exceptional standards of customer service.
You will identify trends in sales and profit opportunities and you will translate these into sound retail action points.
You will be at the helm leading, developing and motivating your team with a clear focus on driving exceptional performance and managing all controllable costs.
You will ensure high standards of stock management and control are constantly maintained.
You will carry out daily floor walks of every department.
You will understand and be able to easily connect with their AB1 customer demographic with an ability to ensure that retail standards and service levels constantly exceed their expectations.