Community Engagement Officer

To be based within the Midlands Region area.
£24,000 - £30,000 Depending on experience
22 May 2018
22 Jun 2018
Full Time
Contract Type

Whilst working in liaison with the client you will develop strong and supportive relationships with all community stakeholders including; Friends groups, Countryside Groups, Volunteers, Bloom Communities and other user groups across the Midlands Region.  You will be required to mentor and develop friends groups along with other groups within the neighbourhoods to empower them to become self-sustaining and less reliant upon direct management assistance.

Some main duties will involve:

  • To ensure that the community commitments are delivered (these include measurable levels of community group satisfaction and reducing levels of customer complaints)
  • Delivering the community engagement service within the agreed budget for each specific contract, including housing contracts
  • Working with the Operations Director, Midlands Horticultural Development Manager and Contract Managers within the Midlands Region to ensure that both the grounds maintenance and park management services meet their budgeted margins
  • Working with clients and stakeholder groups to secure external funding and investment for the development of parks, commons, woodlands, countryside and other areas of relevant Local Authorities green landholding
  • Establishing excellent working relationships with all the Community Groups and stakeholders with the Midlands Region, becoming known as the ‘go-to person’ by Community Groups
  • Establishing and support new Friends Groups with the Midlands Region
  • Preparing and present reports to our clients and various stakeholder groups
  • Preparing and writing Management Plans (including Green Flag and Local Nature Reserve Management Plans) on behalf of clients for parks and open public open spaces
  • Assisting our clients with the development of relevant policies and strategies
  • Organising and working with voluntary groups
  • Demonstrating leadership whilst out in the community, acting as an ambassador for the idverde service


  • Qualified to Degree level in Landscape Architecture or equivalent horticultural qualification
  • A track record in successfully mentoring and supporting community groups
  • Excellent written and oral communications skills, with the ability to effectively communicate with a diverse range of people
  • Demonstrable ability to produce plans and drawings of new landscape schemes
  • Able to work to financial budgets
  • I.T. skills, practical experience of both Word and Excel software packages
  • Proven knowledge of office systems and procedures
  • An excellent understanding of Health and Safety management in relation to volunteer management and event management
  • Experience of negotiation and dispute resolution
  • Proven ability to interpret verbal and written instructions in a manner that facilitates effective working
  • Adopt a flexible approach to enable occasional evening and weekend working hours
  • A full valid driving licence