Garden Centre Manager

Epsom, Surrey
£28,850 - £30,250 p.a. plus excellent benefits
24 Jan 2018
11 Feb 2018
Full Time
Contract Type

Do you have a track record in commercial management, a good understanding of current retail trends, particularly garden centre retailing, and, ideally, some horticultural knowledge? Then join Richmond Fellowship at The Old Moat Garden Centre as a Garden Centre Manager.

Part of the Recovery Focus Group, Richmond Fellowship is a leading charity and voluntary sector provider of mental health services in England. Established in 1959, we help make mental health recovery a reality for over 9000 people every year. And, right now, we’re looking for a Commercial Manager to join us at the Old Moat Garden Centre in Epsom.

The Old Moat Garden Centre is a quirky and beautiful site that has just undergone a major renovation with a new entrance and expanded parking, a new commercial kitchen and extended retail space. Still left to explore and develop over the coming years is the ancient walled garden and listed barn which has amazing potential to become an on-site farm shop - but we are much more than a Garden Centre; being part of a not-for-profit organisation, the specialist support team at the Old Moat provide work experience and training for people with mental health needs, but to enable us to do this good work, we need your commercial expertise.

Your challenge? To manage the centre’s retail operation and continue to develop and grow the service and brand identity of the centre to make sure it becomes and remains fully self-sustaining. As well as maximising appropriate retail opportunities in order to increase annual sales, we’ll rely on you carry out range reviews and introduce new product categories. Providing leadership to staff in the retail and catering operations will be important too. And, when it comes to supporting the delivery of our work with people with mental health needs, overseeing risk management or ensuring Health & Safety compliance, again, we'll count on you to deliver.

To succeed, you’ll need substantial experience of developing commercial business plans and managing trade budgets, preferably in a related environment. We’ll also be looking for a flexible, hands-on approach, a proven ability to lead, motivate and inspire a team and a flair for negotiating with tact and diplomacy. A stickler for customer care, you're great at merchandising too. What's more, you have experience of interpreting management information in order to improve the performance of a service. If you’ve not worked with people experiencing mental ill health before, we can provide training, but you must have a genuine interest in working in partnership with people experiencing these issues.

In return, you can expect some great benefits, including 25 days' annual leave plus statutory bank holidays and a contributory pension scheme after a qualifying period.

So, get inspired today. Visit our website and take the first steps towards a more fulfilling career.

Please quote ref:  18/29 when applying.

Closing Date:  11th February 2018

Interview Date:  19th February 2018

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