Garden Centre Operations Manager
This Norfolk based family run independent garden centre who offer their customers a great day out with their new restaurant and a large choice of quality home products, clothing, plants and garden sundries is seeking a strong Operations Manager to help take them to the next level.
Responsibilities will include:
Overall responsibility for operations of the Store and Restaurant with the view to assisting in developing the outdoor landscaping area with a view to stocking as a small builders merchant.
Managing four Department Heads, also overseeing their management skills with their members of staff and providing instruction/development as necessary.
Purchasing decisions and stock range planning, liaison with representatives from supplier companies ensuring best purchasing terms, payment terms, discounts and promotions are gained.
Develop areas where new stock can be introduced in line with current trends and market.
Receiving budget and achieving figures and not exceeding any expenditure on a monthly basis and insuring that sales targets are achieved.
Ensuring that a high standard of customer service and experience is achieved.
The ideal candidate will have:
Extensive relevant industry experience.
Understanding of budget control with a commercial approach.
Flexible and positive attitude towards work.
Ability to communicate effectively at all levels.
Achievement of tight deadlines.
EPOS (Vector works) experience
MIOSH/NEBOSH Health and Safety Qualification
Plant and horticultural knowledge
Strong personality/negotiation skills to motivate and management of Department Heads and Restaurant Manager.