Garden Centre Plantarea Expert
Our client is a lovely independent Garden Centre who are seeking a Plant Area Expert (Outdoor) full-time to join their established Plant Area team that has helped them win numerous awards including Best Plant Area (Garden Retail Awards 2015) and Best Regional Plant Retailer 2014 (voted for by Sun readers). Therefore to help in recruiting we are looking for someone who can combine an impressive knowledge of plants and gardening with excellent customer service skills. You will mostly be working outside - moving and displaying plants, plant care & maintenance and of course delivering great customer service.
You will undertake daily watering and stocking up of the outdoor plant areas.
You will create dynamic displays, which encourage customer sales.
You will confidently answer customer queries, and be knowledgeable about planting combinations and looking after plants.
When needed you will assist in other areas of the business, including working on the till, and nursery production.
You'll have a passion for plants. You must be able to thrive in a fast paced environment, be commercially aware and understand how to care for plants in a retail environment.
You understand what makes a high quality shopping experience for your customers.
You are creative, and know effective planting combinations.
Horticultural experience essential, whether that's in the form of a relevant qualification and/or experience of working in a garden centre, plant retail or a similar environment.
Good plant knowledge - essential
Good customer service & communication skills - essential
You'll need to work five days a week, including one day at the weekend.
You'll need to work some bank holidays (as part of a rota with other assistants), but will be given a day's holiday in lieu and paid time and a half.
Report into the Plant Area Manager (Outdoor).
Work closely with Assistants & Experts in the Plant Area (Outdoor, Bedding & Houseplant), Nursery and Retail areas.
Occasionally work with other managers and office staff.
Rewards and Benefits
Hourly wage £9.00 / Hr (Paid time and a half at weekends). In addition you will receive the following benefits:
Discount - after one year employees are entitled to receive a 20% discount for the garden centre (some exceptions apply).
Paid holiday - holiday entitlement is 20 days per year, plus bank holidays.
Bonuses - these are discretionary after one year according to business performance, in Summer and at Christmas.
Training & development, as required. Includes on the job training, e-learning and externally run courses.